Windows users: If you are on a Windows computer, see Troubleshoot Adobe Reader installation | Windows.
- Adobe Reader Troubleshooting Mac Pro
- Adobe Reader Mac Troubleshooting
- Free Adobe Reader For Mac
- Adobe Reader Troubleshooting Mac Os
Choose Help About Acrobat or Acrobat Reader. Note the version. Close the product. If you do not have the latest version installed, download the needed installer from the following locations: Adobe Reader full installers and updates for Mac OS. Adobe Acrobat updates for Mac OS. Click the installer to start the installation process. I can't seem to install the Adobe DC on my mac. I downloaded it and opened the file, then pressed open when prompted and then nothing has happened. Locate the downloaded file and double-click to mount the disk image. Double-click Install Adobe Acrobat Reader DC. Agree by Clicking Open. Enter Name and Password and click OK. Printing problems. Download and install. Get Adobe Acrobat Reader DC. Download an older version of Adobe Reader. Adobe Acrobat Reader mobile app: iOS Android. Autodesk inventor mac.
Make sure that your system meets the minimum system requirements for Reader.
Adobe Reader Troubleshooting Mac Pro
Printing problems. Download and install. Get Adobe Acrobat Reader DC. Download an older version of Adobe Reader. Adobe Acrobat Reader mobile app: iOS Android. Adobe Fill & Sign mobile app: iOS Android. Adobe Sign mobile app: iOS Android. Help for Acrobat Reader DC Fill and sign a form.
If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.
- Nothing happens.
- A file stops downloading prematurely.
- Any of the following errors occur:
'The server returned extended information.'
'Connection failure has interrupted the download. Check your Internet settings and click Retry.'
'Cannot connect to server, server cannot be found.'
Try to download Adobe Reader again by clicking the Download button.
2. Make sure that your Internet connection is stable.
An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.
After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.
3. Download when there is less activity on the Internet.
A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).
Try downloading the Adobe Reader installer directly.
5. Make sure that JavaScript is enabled in your browser.
The JavaScript option is a preference setting in your browser. Follow the instructions below for your browser.
Open the Safari preferences (choose Safari > Preferences).
- Make sure that Enable JavaScript is selected in the Safari Security Preferences tab.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages.
Open the Chrome preferences (choose Chrome > Preferences). How to erase thumb drive on mac.
Click Show advanced settings at the bottom of the page.
Make sure that Allow all sites to run JavaScript is selected, and then click OK.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
Printing problems. Download and install. Get Adobe Acrobat Reader DC. Download an older version of Adobe Reader. Adobe Acrobat Reader mobile app: iOS Android. Adobe Fill & Sign mobile app: iOS Android. Adobe Sign mobile app: iOS Android. Help for Acrobat Reader DC Fill and sign a form.
If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.
- Nothing happens.
- A file stops downloading prematurely.
- Any of the following errors occur:
'The server returned extended information.'
'Connection failure has interrupted the download. Check your Internet settings and click Retry.'
'Cannot connect to server, server cannot be found.'
Try to download Adobe Reader again by clicking the Download button.
2. Make sure that your Internet connection is stable.
An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.
After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.
3. Download when there is less activity on the Internet.
A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).
Try downloading the Adobe Reader installer directly.
5. Make sure that JavaScript is enabled in your browser.
The JavaScript option is a preference setting in your browser. Follow the instructions below for your browser.
Open the Safari preferences (choose Safari > Preferences).
- Make sure that Enable JavaScript is selected in the Safari Security Preferences tab.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages.
Open the Chrome preferences (choose Chrome > Preferences). How to erase thumb drive on mac.
Click Show advanced settings at the bottom of the page.
Make sure that Allow all sites to run JavaScript is selected, and then click OK.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
In case you are prompted to enter user name and password, enter your macOS user name and password.
If you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
Visit the forums. See if other users are experiencing similar download and installation problems by visiting the Reader user-to-user forum. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number.
More like this
Adobe Reader Mac Troubleshooting
Forum-community help¶
Get help from fellow users on the online forum.
File bugs and feature requests¶
You're always welcome to file bugs and feature requests or share ideas with the development team here.
Determining your application version¶
By default, the app automatically updates. To determine your installed product version:
From the Home page, tap
In the settings pane, look under About Adobe Acrobat.
Determining who is logged in¶
The currently logged in user can be viewed by tapping on the Home page.
Finding your operating system version¶
Open your device's settings screen.
Tap General > About.
The Version field displays your software version.
Viewing your subscriptions¶
Free Adobe Reader For Mac
If a feature you're trying to use is not available or asks you to subscribe, check your current subscriptions as follows:
Tap
Tap Plans & Products.
To add a subscription, tap Learn More.
By default, you should see your name as well as a list of current subscriptions.
Menus¶
Why did my menus change or disappear?
When a file is open, a single tap changes the view to immersive mode. Immersive mode hides the menus so that you can see more of the document.
Adobe Reader Troubleshooting Mac Os
The menu varies based on the viewing context. For example, items in the top menu bar change depending on whether you're viewing a private file, a shared file, or a review file.
